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Caring for your Jewellery

  • Where possible, try and keep each item of jewellery in its original packaging or box to avoid unnecessary damage. If this is not possible, store individually in soft cloths. 
  • All jewellery should be the last thing to go on when getting ready, and the first thing to come off. This will prevent perfume/hairspray, or other oil based products from dulling or damaging your items. Pearls are especially prone to damage from chemicals, as this will cause them to loose their lustre, and flake. Pearls are also more prone to scratching, as they are very delicate, so extra care should be taken when handling them.
  • We would advise that rings, bracelets, & bangles should be removed before performing any labour; such as housework, gardening, cooking, or walking the dog. These items of jewellery are quicker and easier to damage and wear down due to constant contact with other surfaces. It is amazing how day to day contact can damage your jewellery.        
  • All metals scratch and scuff when lovingly worn. On an annual basis, or if you notice any problems, we would recommend that you bring your rings in for us to check over. This is to make sure all settings are intact. With wear, rings are usually one of the first items of jewellery to succumb to damage.
  • To clean jewellery at home, use a soft toothbrush and a mild detergent. For example, a baby's toothbrush and shampoo in a small bowl.  Dry well with a lint-free cloth that won't leave threads behind. Never clean pearls in this way, as they are sensitive to chemical treatment.  
Cleaning Silver

  • Any items of jewellery, whether purchased from ourselves or not, can be cleaned in our store where possible, or at one of our trusted workshops. Quotes can be obtained before proceeding with any cleaning.
  • Silver jewellery can be cleaned by use of a number of methods. If your silver is very unclean or tarnished, a silver solution dip would be the best option. Silver dip can be purchased from us in store. To use this method, simply follow the instructions on the box on how to use the solution to clean your silver jewellery. Silver jewellery with stones, pearls, enamel or other metals should not be dipped, as the chemicals in the dip can ruin these features. Do not dip jewellery that is oxidised silver, gold, or rose gold plated.  
  • If your silver jewellery is just slightly tarnished, or you would just like to make it more shiny, we would advise that you use a silver polishing cloth, instead of using silver dip. Silver polishing cloths can be purchased from us in store. These cloths can be used on all silver jewellery to restore shine and remove tarnish marks. Again, we would advise that you do not use these cloths on oxidised silver, or plated silver.
Ultimately, we want you to enjoy your jewellery and get as much wear out of each piece. If you have any questions about what is best to do, we are on hand to answer them for you.